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EI Lab: Leading the Future with Emotional Intelligence – Saint John, NB

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Raja Hatoum

Event Presenter
President - Elite Compass Services

Raja Hatoum is a seasoned business psychologist and Emotional Intelligence (EI) expert; specializing in eLearning Experience Design and Emotional Intelligence Executive Coaching, helping individuals and organizations find and amplify their unique voices. His approach transcends traditional skills, focusing on profound leadership excellence. Certified in various psychological and EI tools and tests, he provides a rich blend of scientific understanding and engaging learning experiences. He is the co-creator of the visionary Acahkos SEL program, which is dedicated to enhancing EI and leadership in the workplace. Through a strategic partnership with Food Processing Skills Canada, he is dedicated to embedding vital soft skills in the food industry, elevating standards and fostering success. Raja’s motto, ‘Go Beyond Your Skills for Success: Transforming Self-Reflecting Mirrors into Windows of Opportunity,’ vividly illustrates his commitment to turning introspection into impactful growth and fostering connections that resonate and inspire.

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Lisette Reyes-Paulino

Event Presenter
Co-founder & Chief Experience Research & Design Officer, WYSED

Dr. Lisette Reyes-Paulino is an accomplished global learning strategist, researcher, and human performance professional specializing in learning design, leadership development, and employee listening. With over a decade of multifaceted roles and experiences across prestigious organizations, she excels in diagnosing performance gaps, designing innovative, evidence-based learning experiences, evaluating learning strategies, and measuring all aspects of the employee experience using robust research methods. Certified in Emotional Intelligence, Dr. Reyes-Paulino is the visionary co-creator behind the Achakos leadership program in collaboration with Food Processing Skills Canada. She holds a Ph.D. and a Master’s in Learning Design and Technology from Purdue University, where she has served as an Adjunct Faculty member for the online Master in Learning Design and Technology.

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About this event

1-Day In-Person Workshop

In the ever-evolving food and beverage industry, emotional intelligence (EI) is essential for effective leadership. Emotional Intelligence isn’t a soft skill, it’s a strategic advantage.

Organizations that invest in EI see $15 return for every $1 spent, 87% lower turnover, and over 100% increases in engagement. In multiple global industries, emotionally intelligent leadership has driven double-digit market share growth, multi-million-dollar sales gains, and dramatic reductions in burnout and turnover.


Because when leaders lead with empathy and self-awareness, results follow.

Included in Your Experience:

  • Participant workbook and emotional literacy tools
  • Practice with using the OFTA feedback model to lead with courage and care
  • Leadership brand and action planning worksheets
  • High-impact peer learning and coaching
  • Insight from expert facilitators known for delivering practical, impactful, proven leadership results
  • Hands on activities to reinforce concepts

Who Should Attend:

  • C-Suite Executives
  • Senior Leaders
  • Directors and VPs
  • HR and Talent Executives
  • General Managers

Because leadership isn’t about titles, it’s about impact. Join us and discover how Emotional Intelligence transforms performance, people, and profit.

REGISTER TODAY!

In Partnership with:

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At this event, you'll learn:

  • Building trust and psychological safety
  • Delivering feedback that fuels growth
  • Strengthening empathy, awareness, and influence
  • Defining your Leadership Brand Statement to lead with clarity and purpose Because leadership isn’t about
  • Get your certificate of attendance and your digital badge for attending the event to use for your recognition of professional development.

Event Details

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EI Lab: Leading the Future with Emotional Intelligence – Saint John, NB Agenda

March 27, 2026 9:00 am

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