Glenn Bostock’s journey is a powerful testament to resilience, innovation, and human-centered leadership. Diagnosed with learning disabilities early in life and faced with adversity throughout his school years, Glenn transformed personal challenges into the foundation of an award-winning business: SnapCab — a North American manufacturer of customizable modular privacy pods and elevator interior panel systems known for its sleek elevator interiors and flexible office pods.

What sets Glenn apart is his unwavering belief that failure is not something to fear, but a necessary step toward growth. This mindset has shaped SnapCab’s company culture — one rooted in kindness, authenticity, and a deep commitment to being useful. It’s a philosophy that has not only driven the company’s evolution but also created a workplace where people feel genuinely valued.

Today, SnapCab employs over 140 team members across its U.S. and Canadian operations, generating more than $30 million in annual revenue. To get a behind-the-scenes look at their people-first culture, check out their YouTube series A Human Business: The SnapCab Way.

Dr. Lisette Reyes-Paulino is an accomplished global learning strategist, researcher, and human performance professional specializing in learning design, leadership development, and employee listening. With over a decade of multifaceted roles and experiences across prestigious organizations, she excels in diagnosing performance gaps, designing innovative, evidence-based learning experiences, evaluating learning strategies, and measuring all aspects of the employee experience using robust research methods. Certified in Emotional Intelligence, Dr. Reyes-Paulino is the visionary co-creator behind the Achakos leadership program in collaboration with Food Processing Skills Canada. She holds a Ph.D. and a Master’s in Learning Design and Technology from Purdue University, where she has served as an Adjunct Faculty member for the online Master in Learning Design and Technology.