Becoming an Effective, Emotionally Intelligent Leader for Your Workforce

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Becoming an Effective, Emotionally Intelligent Leader for Your Workforce

Amidst global business transformations like automation, artificial intelligence, and market changes, Canada’s food and beverage manufacturing industry continues to be confronted with serious labor shortages and concerning turnover rates.

The demands on employers and senior leaders to create an exceptional workplace that not only attracts, but
retains employees, has never been higher.

Join this Speaking Food webinar to learn about the art of leadership together with the science of emotional intelligence in creating a high performing and vibrant workforce. This session will guide leaders on how to elevate their own performance with emotional intelligence skills and foster an engaged, adaptable and resilient workforce through the application of effective emotional intelligence strategies.

Food Processing Skills Canada’s experts Dr. Lisette Reyes-Paulino and Raja Hatoum will assist participants in a deep understanding and appreciation for the following:  

  • The relationship between effective leadership, emotional intelligence, and the learning process for creating adaptability and resilience in leaders and organizations.
  • The impact of a leadership philosophy that has been proven to elevate workforce engagement, performance, and retention.
  • An exploration of the path towards becoming an emotionally intelligent leader and the actionable strategies that facilitate the development of emotional intelligence skills.

Dr. Lisette Reyes-Paulino is certified in Emotional Intelligence, an accomplished global learning strategist, researcher, and human performance professional specializing in learning design, leadership development, and employee listening. With over a decade of multifaceted roles and experiences across prestigious organizations, she excels in diagnosing performance gaps, designing innovative, evidence-based learning experiences, evaluating learning strategies, and measuring all aspects of the employee experience using robust research methods.

Raja Hatoum is a seasoned business psychologist and Emotional Intelligence (EI) expert. Utilizing an approach that transcends traditional skills and focusing on profound leadership excellence, Raja Hatoum specializes in eLearning Experience Design and Emotional Intelligence Executive Coaching to help individuals and organizations find and amplify their unique voices.

Join Dr. Lisette Reyes-Paulin and Raja Hatoum on December 14th from 1:00 PM – 2:00 PM EST for a truly unique and powerful discussion on becoming an effective and emotionally intelligent leader for your workforce.

Register and come prepared to ask the Expert!

Dr. Lisette Reyes-Paulino:

Dr. Lisette Reyes-Paulino is an accomplished global learning strategist, researcher, and human performance professional specializing in learning design, leadership development, and employee listening. With over a decade of multifaceted roles and experiences across prestigious organizations, she excels in diagnosing performance gaps, designing innovative, evidence-based learning experiences, evaluating learning strategies, and measuring all aspects of the employee experience using robust research methods. Certified in Emotional Intelligence, Dr. Reyes-Paulino is the visionary co-creator behind the Achakos leadership program in collaboration with Food Processing Skills Canada. She holds a Ph.D. and a Master’s in Learning Design and Technology from Purdue University, where she has served as an Adjunct Faculty member for the online Master in Learning Design and Technology.

Raja Hatoum:

Raja Hatoum is a seasoned business psychologist and Emotional Intelligence (EI) expert; specializing in eLearning Experience Design and Emotional Intelligence Executive Coaching, helping individuals and organizations find and amplify their unique voices. His approach transcends traditional skills, focusing on profound leadership excellence. Certified in various psychological and EI tools and tests, he provides a rich blend of scientific understanding and engaging learning experiences. He is the co-creator of the visionary Acahkos SEL program, which is dedicated to enhancing EI and leadership in the workplace. Through a strategic partnership with Food Processing Skills Canada (FPSC), he is dedicated to embedding vital soft skills in the food industry, elevating standards and fostering success. Raja’s motto, ‘Go Beyond Your Skills for Success: Transforming Self-Reflecting Mirrors into Windows of Opportunity,’ vividly illustrates his commitment to turning introspection into impactful growth and fostering connections that resonate and inspire.

Frequently Asked Questions

Do I need an account to access the Speaking Food events?
No, you do not need to sign-up anywhere before registering for a Speaking Food event slot/ session. However, an applicable e-mail is required for online invite to be sent over.

How much do the event seats cost?
Attendance to the Speaking Food event sessions is currently free for all attendees.

What system requirements do I need to have to access the events?
Attendees will need to have the Zoom video conferencing software installed onto their devices to access the event sessions via their e-mail invites accordingly. We recommend having a high-speed Wi-Fi connection available to stream the online events optimally.


Where will I receive my Speaking Food event invites?
A Speaking Food event will have it’s details regarding the time, description, and event access details sent to the user’s provided e-mail address. You can also integrate the events into your existing calendars (Google, Apple, Windows) to make sure that you don’t miss a beat.

I don’t see the notification(s) in my inbox, where do I look?
Be sure to check your “Spam” folder for any emails! If you are still having issues viewing your notifications, please let us know at info@fpsc-ctac.com.

Who do I contact in case of any questions and/ or comments?
We are available during working hours (Mon-Fri, 9 am – 5 pm) on foodcert@fpsc-ctac.com. You can also phone us at 613-237-7988, Toll-Free 1-877-963-7472.

Will any recordings for the events be available for me to view?
Yes, recordings of the sessions will be available for download after the session is concluded. An email will be generated to inform you when that is available and how to access any recordings.

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